Navigating Change, Driving Innovation, and Reimagining the Future – Welcome to the Next Generation…

In today’s rapidly evolving market, businesses must be agile and adaptable in order to thrive. At ICE, we have always prided ourselves on being different and staying ahead of the game, which has resulted in a significant transformation in the past year. Based on the needs and demands of the market, we’ve pivoted our strategy and invested heavily in our future, ensuring sustainable growth and enhanced customer experience.

OPERATING BOARD & LEADERSHIP TEAM
The cornerstone of this transformation has been a complete overhaul of the Operating Board and Senior Leadership team. These strategic appointments reflect a commitment to building a robust foundation for future retention and growth. By bringing in fresh perspectives and expertise, we are positioning ourselves for long-term success.

NEXT GENERATION PRODUCTS
Innovation is at the heart of everything we do, as evidenced by our strapline ‘Service Through Innovation’. And 2025 is the year we are taking things to the next level, particularly in the area of product development.

ICE has been at the forefront of technological innovation, being the first to introduce video support call functionality to the market back in 2016 with ICE Smartcall. This service enables onsite operatives to directly connect via video call to our Technical Smartcall team, who can diagnose and fix simple equipment faults during the call without the need to send an engineer to site. This has been a huge success as it reduces unproductive engineer visits and vehicle emissions and maximises uptime for our customers. We are continuing to build on this success with exciting new features that focus on environmental, social, and governance (ESG) factors and artificial intelligence (AI). The introduction of ICE Smartcall Assist is a game-changer for remote support. This intelligent tool integrates a live language interpreter, a carbon calculator, and an AI generator, enabling faster call resolution and enhanced customer support. This technology not only improves responsiveness but also demonstrates a commitment to sustainability as it enables us to calculate the amount of carbon saved through resolving breakdowns remotely without sending an engineer to site.

Our new Vertical Cleaning Solutions focuses on high-efficiency and productivity equipment. ICE Activ8 V delivers maximum productivity and quality results whilst the operator is enjoying the world’s most dynamic cleaning system. The lightweight effortless motion increases productivity by up to 70%, improves posture and fatigue, plus gives total freedom of movement as it is cable free.
And the ICE Activ8 S delivers all the same benefits, plus it is a multi-dimensional cleaning system for floors, glass, low-profile spaces, table-tops, edges, with the added benefit of saving 80% of water and cleaning solution usage.

The most significant development, however, is ICE Co-Botics Next Gen, a ground-breaking and landmark offering set to disrupt the robotic floor cleaning market. This unrivalled range of comprehensive indoor and outdoor autonomous cleaning solutions, exclusively available through ICE, is set to redefine the UK market.
WWW.ICE-CLEAN.COM

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